studio info + faq
FIRST TIME TO YOYO?
OUR LOCATION
1306 NW Hoyt St. Suite 101
Portland, Oregon 97209
CREATE YOUR STUDENT PROFILE AND SIGN OUR WAIVER HERE.
Now you’ll be ready for a more relaxed experience once you arrive at the studio. Simply head to our front desk and give your name to our amazing staff who can take it form there.
CHECK IN IS ON THE 1ST FLOOR!
Enter on the Hoyt St. side of the Gadsby building and our checkin space is on your immediate left… can’t miss us!
WONDERING WHAT TO BRING?
Think comfortable athletic wear, a yoga mat and a water bottle (we have a water station to fill it up in our check-in space).
TRAVELING? NEW TO YOGA? NEED A MAT OR TOWEL?
We rent Manduka Pro Lites yoga mats for $4. Each rental mat is cleaned by our Lighterworker UV system to ensure top cleanliness for you! We also rent Manduka Yogitoes yoga mat towels for $4, great for hot classes!
RESERVING CLASSES
WE HAVE A RESERVATION SYSTEM BUT YOU’RE ALWAYS WELCOME TO DROP-IN AS WELL.
IF YOU PREFER, YOU CAN CLAIM YO! SPOT IN CLASS 2 WEEKS IN ADVANCE OF THE SCHEDULED CLASS.
BOOK THROUGH THE YOYO WEBSITE OR YOYO APP.
You must be logged into your Walla account in order to reserve classes. If you run into any issues, email us or text us!
LAST MINUTE RESERVATIONS + DROP-INS
Spontaneously want to go to class? No problem! You can reserve your spot in class up to the minute class begins or just head straight to the front desk and our staff will take it from there.
CANCELLATIONS
CAN’T MAKE IT? NO PROBLEM, JUST BE SURE TO CANCEL YOUR CLASS RESERVATION BEFORE CLASS BEGINS.
If you paid a drop-in, are on a class package or have a 5, 8 or 10 class membership, you will lose that class if you do not cancel yourself out by the time class begins. If cancelled before class begins your class automatically goes back on your account for future use.
IF YOU ARE ON THE WAITLIST BUT CANNOT ATTEND CLASS, YOU NEED TO CANCEL YOURSELF OFF THE WAITLIST.
Late Cancels apply to waitlisted students who are added into class. If you are on the waitlist and not added to class, there is no penalty.
YOU CAN CANCEL YOUR REGISTRATION + YOUR WAITLIST REGISTRATION THROUGH THE YOYO APP OR BY ACCESSING YOU WALLA ACCOUNT HERE.
WAITLISTS
WE HAVE A VERY LARGE STUDIO SPACE SO THIS IS UNCOMMON BUT IF A CLASS IS FULL, BOOK YOURSELF INTO THE WAITLIST
We have reserved 8 spots on the waitlists.
AS RESERVED STUDENTS CANCEL, WAITLISTED STUDENTS WILL BE MOVED INTO CLASS AUTOMATICALLY UP TO 2 HOURS BEFORE CLASS BEGINS.
You will receive an email confirming that you are off the waitlist and enrolled in class. If you have not been receiving these notifications, review your notification preferences online or in the YoYoYogi app.
CHECK WHERE YOU ARE ON THE WAITLIST!
You can find out your status as well as all the classes you are booked into by clicking here. Simply sign into your account, click on my schedule.
IF YOU ARE ON THE WAITLIST AND DO NOT GET ADDED INTO CLASS, YOU WILL NOT BE CHARGED.